Meet the Motivated and Creative Front Desk Staff at The Millennials Shibuya!
At The Millennials Shibuya, we take pride in providing exceptional service and ensuring our guests’ experiences are nothing short of extraordinary. Behind the scenes of our friendly hotel lies a dedicated team of individuals who are committed to making your stay memorable from the moment you arrive. In this blog you will learn about the journeys that brought our lovable staff to The Millennials Shibuya, what they enjoy about working in an international environment in the heart of Tokyo and their plans for the future!
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Jorge Rodriguez
Q: What kind of work do you do at The Millennials Shibuya?
I work as a full-time staff member in charge of posting on social media and organizing events. I also do curation and assist at the front desk.
Q: When did you start working at The Millennials Shibuya?
I started working here in the summer of 2019. At the time I lived in one of the apartments run by Social Apartment, which is under the same brand that operates The Millennials Shibuya. They invited all their residents to a recruitment event and I was looking for a job at the time, so I decided to apply.
I couldn’t speak any Japanese since I had just moved to Japan in 2018 so I started off as part of the cleaning staff for three to four months while at the same time I attended a Japanese language school. After that I still did some cleaning but my main role was as a part-time social media manager. After one year I finally spoke enough Japanese to work at the front desk and in January 2023 I became a full-time staff member.
Q: Why did you choose to work at The Millennials Shibuya?
I really liked the international atmosphere. I couldn’t speak Japanese, but most people could speak English so I felt it was convenient at beginning of my time in Japan. It was also my first real job ever since I had just graduated from university and came straight to Japan from Spain. I was really happy that people were young and international and also felt a lot of good vibes. We would have coffee after our shifts and hang out together all the time.
Q: What do you enjoy about working at The Millennials Shibuya?
It is a challenge to work as a foreigner in a Japanese company but I think The Millennials Shibuya is different because I get to be creative here. It’s not the typical Japanese company that’s strict or cruel. The company is really flexible and human so I really enjoy that atmosphere. When I got hired full-time I didn’t have a particular position so I didn’t know I would be doing curation or events, but they give me the freedom to discover tasks I like or want to try inside the company.
Q: What do you think makes The Millennials Shibuya different from other hotels?
It has an international atmosphere. There are not just lots of foreigners, since it is a touristy spot with most guests being foreigners, but also the way of doing things and interacting with people feels really international. Every time I go to different hotels I can feel the atmosphere here is different because it is a hotel made of foreigners full of foreigners for foreigners.
Q: What are your hobbies?
I like reading, karaoke, and clubs. I also like traveling a lot in general, especially to onsen. My favorite onsen is Kinugawa Onsen, which is close to Nikko. There are few people who ever visit because it isn’t that well-known so it feels like an abandoned ghost town. I also like Kusatsu Onsen. If I had to recommend a place in Tokyo it would be Spadium Japon, which isn’t really na onsen but a spa facility. They have lots of rest areas and it’s huge with many nice baths.
Q: What are your future goals?
My personal goal is to speak fluent Japanese in a way I feel comfortable completely. It is a bit difficult because I know I will never feel as comfortable speaking Japanese as I feel speaking English or Spanish. My main motivation is to keep on working in Japanese and to be able to use Japanese while in Spain. Even if I go back to Spain I would really like to keep in contact with Japan and use what I learned here and bring it back to my country.
Q: What are your favorite recommended spots to visit?
I recommend Odaiba Beach. People don’t usually pay attention to Odaiba and people with only three or four days in Tokyo skip it because it’s an artificial island and there are so many things to do in Tokyo, but the beach at sunset is the most beautiful view in the entire city. It doesn’t even feel like Tokyo. You can see the city lighting up and can have a drink while relaxing on the beach.
Q: What advice do you have for those interested in working at The Millennials Shibuya?
Try to explore as much as you can the different things you can do while working at The Millennials Shibuya. In my personal experience the most enriching thing was trying many things and people here gave me the freedom to try all those things. That’s something that’s probably not normal in Japanese companies. People don’t’t have this amount of flexibility and support to try and learn different things inside the company. Try to experience all you can and don’t be afraid to ask to do something you want to do.
Rino Masaoka
Q: What kind of work do you do at The Millennials Shibuya?
I work as a part-time front desk staff member.
Q: When did you start working at The Millennials Shibuya?
I started working at The Millennials Shibuya almost two years ago. I was eating at the TEXMEX FACTORY across the street and looked through the window, saw the sign for The Millennials Shibuya and wondered what it was so I googled it, checked the website and saw they were hiring so I decided to apply because I was looking for a job at the time. Right now I work part-time at The Millennials Shibuya during the day and part-time at a bar in Kagurazaka in the evenings.
Q: Why did you choose to work at The Millennials Shibuya?
I was interested in working here because I liked that I would have many chances to practice speaking English and meeting different people, foreign guests mostly, who I would have to use English with. I believe I have gotten much better at speaking since I didn’t have the confidence to speak English before I started working here. The manager always encourages me and gives me confidence so I feel like I can always be happy here.
Q: What do you think makes The Millennials Shibuya different from other hotels?
I think Japanese hotels are more strict about the staff’s dress code and behavior. Here it is more casual and you can be friendly with the guests in a level that goes beyond a serious employee-customer relationship because we host a lot of events so people can interact and the staff tries their best to make sure guests have a fun time in Japan.
Q: What are your hobbies?
I like hip hop dancing and singing. I was a performer in junior high school and high school in my hometown in Shizuoka. When I was 17 I moved to Tokyo after graduating from high school because I wanted to expand my perspective on life, meet new people and discover new jobs. My dream since I was a kid has always been to be a performer so I am auditioning for performances in Tokyo.
Q: What are your future goals?
My goal is to be able to do a job that allows me the freedom to do what I want like opening a company or dance studio. Dance is an international culture so I have to speak English and need to know different cultures if I want to make dance studio so I’m working here to improve my English. I started dancing in second grade in elementary school but it was hard to find a studio because there are not many dance studios in Numazu, my hometown, so I’m also thinking of going back to my hometown and starting a dance studio for those who don’t have the opportunity to dance even though they are curious about trying it.
Q: What are your recommended spots?
I recommend Tsukiji Market. Fish is famous in Shizuoka so I love fish and guests always ask about the fish market at Tsukiji. I think it’s famous among foreigners, but it has the best sushi in Japan. I also recommend Shizuoka because there is lots of nature and kind people. You can also see Mt. Fuji clearly from their more so than in Tokyo.
Q: What advice do you have for those interested in working at The Millennials Shibuya?
It is a place where you can challenge yourself so people who want to challenge themselves and people like me with zero English skills who want to grow would definitely enjoy working here. I enjoy thinking about myself and how I want to grow. For example, I think about how I want to interact with guests to create a better relationship and how to level up the connection between myself and the guests.
Geneken Capinpin
Q: What kind of work do you do at The Millennials Shibuya?
I work part-time at the front-desk and also help with the cleaning staff.
Q: When did you start working at The Millennials Shibuya?
I started working here in February 2023. I found out about the job through a popular hiring site in Japan called Townwork. I also have another job where I write online articles in Japanese about pop culture in Japan and Korea.
Q: Why did you choose to work at The Millennials Shibuya?
I really liked the environment, which has many foreigners. As for my background, I was born in the Philippines but grew up here and wanted to study English but I had no opportunities to do so. I also didn’t want to go to college because I wanted to earn money and hated being a student so I decided to work here to improve my English. I moved to Tokyo two years ago from Aichi Prefecture. My English has improved a lot since working here. Last year I didn’t even know the word “reservation.”
Q: What do you enjoy about working at The Millennials Shibuya?
I like the people who work here because they are all kind and creative. I love the guests because there are so many interesting people who come here everyday. One time I met a Korean guy and I asked him to teach my some Korean because I like K-pop and Korean culture. He taught me some greetings and so many words I didn’t know, which I’m grateful for.
Q: What do you think makes The Millennials Shibuya different from other hotels?
The staff and guests are special. Everyone here is super friendly.
Q: What are your hobbies?
Before this I worked as a sales associate selling clothes in Shimokitazawa at a vintage clothes shop. If you visit the area, I recommend you shop at Stick Out, which sells many luxury brands at only 800 yen a piece.
Q: What are your future goals?
I want to be a creator writing articles and doing web design. I run my own blog where I post articles about psychology-related topics, since I have always had an interest in how the mind works.
Q: What are your recommended spots?
Asakusa is the best place to visit in Tokyo because there are many traditional shops and you can wear kimono. The people there are also especially nice to foreigners.
Q: What advice do you have for those interested in working at The Millennials Shibuya?
At this hotel you can be creative and say your ideas. You can express yourself easily here. You can also meet some interesting people, including the guests and staff, who will make sure you have a good experience.
The Millennials Shibuya is the ultimate high-tech capsule hotel experience. 6-min walk from Shibuya Station. 120 SmartPod units, IoT integration, futuristic design, and coworking spaces.
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